Refund requests will be processed under mentioned situation
1. Customer must provide the prescriptions which proves that his medicines have been changed by the doctor.
2. Customer must has to provide the invoice.
3. Customer must purchase our medicine from oMedEasy
4. Customer must purchase our medicine from oMedEasy5. The returned medicine price would be added in customer MedEasy wallet.
For all the above scenarios, the refund amount will be sent to MedEasy wallet of the customer. And the balance can only be used to purchase at MedEasy. Upon customers request, MedEasy will transfer the refund amount to the users original payment source within 7 days. Refund is only allowed for customers who have paid via bKash or card or other electronic method. For the orders that are paid via Cash, refund is only to be given through MedEasy wallet.